top of page

TERMS OF SERVICE

​

Effective Date: April 19, 2026 Last Updated: April 19, 2026

​

These Terms of Service ("Terms") constitute a legally binding agreement between Got Sole LLC, a Massachusetts limited liability company with a principal place of business at 319 Centre Avenue, Unit 244, Rockland, Massachusetts 02370 ("Got Sole," "Company," "we," "us," or "our"), and each individual or entity ("User," "Customer," "Attendee," "Vendor," "Sponsor," or "you") that accesses the Site, uses the Services, purchases a Ticket, submits a Vendor application, enters into a Sponsorship Agreement, or enters, attends, or participates in any Event (as each term is defined below). These Terms govern the entire relationship between you and Got Sole.

READ THESE TERMS CAREFULLY. THEY CONTAIN A BINDING INDIVIDUAL ARBITRATION AGREEMENT, A CLASS ACTION WAIVER, A JURY TRIAL WAIVER, A LIMITATION OF LIABILITY, A ONE (1) YEAR LIMITATION PERIOD FOR CLAIMS, A NO-REFUND POLICY, AN ASSUMPTION OF RISK, A RELEASE AND WAIVER OF LIABILITY, AN INDEMNIFICATION OBLIGATION, AND OTHER PROVISIONS THAT LIMIT YOUR RIGHTS AND REMEDIES.

BY CLICKING "I AGREE," CHECKING ANY ACCEPTANCE BOX, CREATING AN ACCOUNT, PURCHASING A TICKET, SUBMITTING A VENDOR OR SPONSORSHIP APPLICATION, ENTERING AN EVENT, OR OTHERWISE ACCESSING OR USING THE SITE OR SERVICES, YOU ACKNOWLEDGE, REPRESENT, AND WARRANT THAT YOU HAVE READ, UNDERSTAND, AND UNCONDITIONALLY AGREE TO THESE TERMS IN THEIR ENTIRETY, INCLUDING WITHOUT LIMITATION THE PRIVACY POLICY, SMS TERMS, TICKET TERMS, VENDOR TERMS, AND ANY OTHER SUPPLEMENTAL TERMS OR POLICIES INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE, YOU MUST NOT ACCESS THE SITE, USE THE SERVICES, PURCHASE A TICKET, SUBMIT AN APPLICATION, OR ATTEND ANY EVENT.

​

1. DEFINITIONS

"Applicable Law" means all federal, state, local, and foreign laws, statutes, regulations, rules, orders, and binding guidance applicable to the subject matter of these Terms.

"Content" means all text, graphics, images, photographs, video, audio, data, software, code, designs, logos, trademarks, service marks, trade dress, trade names, and other materials made available on or through the Site, the Services, or any Event.

"Event" means any live, virtual, or hybrid event produced, operated, co-produced, licensed, sponsored, or otherwise affiliated with Got Sole, including without limitation the Got Sole culture festival series and any successor, spin-off, satellite, pop-up, or ancillary event.

"Got Sole Parties" means Got Sole LLC and each of its parents, subsidiaries, affiliates, successors, assigns, members, managers, officers, directors, employees, contractors, agents, representatives, category partners, sponsors, licensees, licensors, service providers, insurers, venue operators, security contractors, production partners, and all other persons or entities acting on behalf of or in concert with Got Sole.

"Services" means, collectively, the Site, the Events, the Tickets, the Vendor services, the Sponsorship services, the email and SMS communications, the podcast, and all other products, services, content, and functionality made available by Got Sole.

"Site" means the website located at gotsole.com and any and all subdomains, mobile applications, APIs, landing pages, and digital properties owned, operated, or controlled by Got Sole.

"Sponsorship Agreement" means a written agreement between Got Sole and a Sponsor governing the provision of sponsorship rights, deliverables, and fees.

"Ticket" means any credential, wristband, pass, barcode, QR code, or other instrument authorizing entry to an Event.

"Vendor" means any individual or entity that applies for, purchases, or occupies exhibition space at an Event.

"Vendor Terms" means the supplemental terms and conditions governing Vendor participation, which are incorporated herein by reference.

 

2. ELIGIBILITY; USER REPRESENTATIONS

By accessing the Site, using any Services, purchasing a Ticket, submitting an application, or attending any Event, you represent, warrant, and covenant that:

(a) you are at least eighteen (18) years of age, or, if under the age of eighteen (18), you are at least thirteen (13) years of age and your parent or legal guardian has reviewed and agreed to these Terms on your behalf and shall be jointly and severally responsible for all of your acts and omissions hereunder; (b) you have full legal capacity and authority to enter into these Terms and to grant the rights, licenses, waivers, releases, and consents set forth herein; (c) all information you provide to Got Sole is true, accurate, current, and complete, and you will promptly update such information to maintain its accuracy; (d) your access to and use of the Site, Services, and Events complies with all Applicable Law; (e) you are not located in, under the control of, or a national or resident of any country subject to U.S. government embargo, sanctions, or designation as a "terrorist supporting" country, and you are not on any U.S. government list of prohibited or restricted parties; (f) you are not acting on behalf of, or for the benefit of, any third party without that third party's express authorization; and (g) you will not use the Site, Services, or any Event in any manner that violates these Terms or Applicable Law.

Got Sole is entitled to rely on these representations and warranties without independent verification. Any breach entitles Got Sole to immediately suspend or terminate your access, cancel your Ticket or application without refund, and pursue any and all remedies available at law or in equity.

​

3. ACCOUNT REGISTRATION AND SECURITY

To access certain features of the Site or Services, you may be required to register an account. You agree to: (a) provide accurate, current, and complete information; (b) maintain and promptly update your information; (c) maintain the security and confidentiality of your account credentials; (d) be solely responsible for all activity occurring under your account; and (e) immediately notify Got Sole of any unauthorized access or use.

Got Sole is not liable for any loss or damage arising from your failure to comply with this Section 3. Got Sole reserves the right, in its sole and absolute discretion, to suspend, disable, or terminate any account, at any time, with or without notice and without liability.

 

4. LICENSE TO USE THE SITE

Subject to your compliance with these Terms, Got Sole grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site and Services solely for your personal, non-commercial use. All rights not expressly granted are reserved by Got Sole.

You shall not, and shall not permit any third party to: (a) copy, modify, distribute, sell, lease, rent, sublicense, or create derivative works of the Site or Content; (b) reverse engineer, decompile, or disassemble any portion of the Site; (c) remove or alter any proprietary notices; (d) use any automated means, including bots, scrapers, crawlers, spiders, or data-mining tools, to access or collect data from the Site; (e) use the Site to transmit any virus, worm, Trojan horse, or other malicious code; (f) interfere with or disrupt the integrity or performance of the Site; (g) attempt to gain unauthorized access to any account, system, or network; (h) use the Site for competitive benchmarking, market research, or to develop a competing product or service; (i) circumvent any access or usage restriction, including rate limits; or (j) use the Site for any unlawful purpose or in violation of any Applicable Law.

​

5. INTELLECTUAL PROPERTY

5.1 Ownership

All Content is owned by Got Sole or its licensors and is protected by copyright, trademark, trade dress, patent, trade secret, and other intellectual property laws. "Got Sole," "The World's Greatest Culture Festival," the Got Sole logos, and all related names, marks, and slogans are trademarks of Got Sole LLC. You may not use any such mark without Got Sole's prior written consent. Nothing in these Terms grants you any ownership interest in the Content.

5.2 User-Generated Content

You retain ownership of content you submit to or through the Site, Services, or any Event ("User Content"). By submitting User Content, you grant to Got Sole and the Got Sole Parties an irrevocable, perpetual, worldwide, royalty-free, fully paid-up, exclusive, transferable, and sublicensable license and right to use, reproduce, distribute, publicly perform, publicly display, broadcast, transmit, edit, modify, adapt, create derivative works of, monetize, and otherwise exploit such User Content, in whole or in part, in any and all media now known or hereafter devised, for any purpose including commercial, promotional, editorial, archival, and internal business purposes, without further notice, approval, or compensation.

You represent and warrant that: (a) you own or have obtained all rights necessary to grant the foregoing license; (b) the User Content does not infringe, misappropriate, or violate any third-party right; (c) the User Content does not contain any defamatory, obscene, harassing, or unlawful material; and (d) the User Content complies with these Terms and Applicable Law.

5.3 Feedback

If you provide any suggestions, ideas, or feedback to Got Sole ("Feedback"), you hereby assign to Got Sole all right, title, and interest in such Feedback, without compensation or attribution.

5.4 DMCA

If you believe any Content infringes your copyright, send a notice pursuant to 17 U.S.C. § 512 to the address in Section 25, including: (a) identification of the copyrighted work; (b) identification of the allegedly infringing material; (c) your contact information; (d) a statement of good-faith belief; (e) a statement under penalty of perjury that the information is accurate and you are authorized to act; and (f) your physical or electronic signature.

​

6. PURCHASES; PAYMENT; NO REFUNDS

6.1 Purchases

Ticket, merchandise, Vendor, Sponsorship, and other purchases made through the Site or any authorized third-party platform are subject to these Terms and any additional terms presented at the time of purchase, including the Ticket Terms and Vendor Terms.

6.2 Payment

You authorize Got Sole and its payment processors to charge the payment method you provide for all amounts due, including taxes and fees. You represent that you are the authorized user of the payment method. All payments are in U.S. dollars unless otherwise specified.

6.3 Pricing and Availability

All prices, promotions, inventory, and availability are subject to change at any time without notice. Got Sole reserves the right to correct any pricing or description errors, limit quantities, and refuse or cancel any order in its sole discretion, including after payment has been submitted.

6.4 ALL SALES FINAL; NO REFUNDS

ALL SALES ARE FINAL. EXCEPT AS EXPRESSLY REQUIRED BY APPLICABLE LAW OR EXPRESSLY STATED IN WRITING BY GOT SOLE, ALL TICKET, MERCHANDISE, VENDOR, SPONSORSHIP, AND OTHER PAYMENTS ARE NON-REFUNDABLE, NON-CANCELABLE, NON-TRANSFERABLE, AND NON-EXCHANGEABLE, INCLUDING IN THE EVENT OF CANCELLATION, POSTPONEMENT, RESCHEDULING, RELOCATION, MATERIAL CHANGE, OR REDUCED PROGRAMMING OF AN EVENT. NO REFUND, CREDIT, OR COMPENSATION OF ANY KIND SHALL BE OWED BY GOT SOLE FOR ANY REASON, INCLUDING WITHOUT LIMITATION WEATHER, FORCE MAJEURE, CHANGES IN TALENT OR PROGRAMMING, YOUR INABILITY TO ATTEND, DENIAL OF ENTRY, OR EJECTION FROM AN EVENT.

6.5 Chargebacks

You agree not to initiate a chargeback, payment dispute, or reversal in contravention of these Terms. Any such chargeback initiated in bad faith or in breach of these Terms constitutes a material breach, entitles Got Sole to recover the disputed amount plus costs and reasonable attorneys' fees, and authorizes Got Sole to ban you from all future Events, cancel all outstanding Tickets or applications without refund, and pursue any and all remedies.

6.6 Taxes

You are responsible for all applicable taxes, duties, levies, and governmental charges, other than taxes on Got Sole's net income.

7. TICKETS AND EVENT ATTENDANCE

7.1 License, Not Property

A Ticket is a limited, revocable license to enter the Event on the date and at the location specified, subject to these Terms and the Ticket Terms. A Ticket does not create any property interest and may be revoked at any time in Got Sole's sole discretion.

7.2 Authorized Resale Only

Tickets may only be resold through channels expressly authorized by Got Sole. Unauthorized resale, commercial use, promotional use, auction, or scalping is prohibited and voids the Ticket without refund. Got Sole reserves the right to refuse entry to any person holding a Ticket obtained through unauthorized means.

7.3 Changes to Events

Got Sole reserves the right, in its sole discretion and without liability, to: (a) cancel, postpone, reschedule, or relocate any Event; (b) modify the date, time, location, format, venue, or programming of any Event; (c) substitute, add, or remove talent, vendors, sponsors, activations, or other elements; and (d) impose additional rules or restrictions, including health and safety requirements. Appearances by talent are not guaranteed and are subject to change without notice. Substitutions or modifications shall not entitle any Attendee, Vendor, or Sponsor to a refund, credit, or other remedy.

7.4 Conditions of Entry

Entry to any Event is conditioned upon your: (a) presentation of a valid Ticket and, where required, government-issued photo identification; (b) compliance with these Terms, the Ticket Terms, venue rules, and all Applicable Law; (c) submission to security screening, including bag checks and metal detection; (d) compliance with any then-current health, safety, or age requirements; and (e) acceptance of the photo, video, and audio release set forth in Section 8 and the Privacy Policy.

7.5 Prohibited Items and Conduct

The following are strictly prohibited at all Events: weapons (including firearms, knives, and replicas, regardless of permit); illegal substances; outside food and beverage; professional recording equipment without prior written authorization; flash photography or professional cameras at Got Sole's discretion; marketing, promotional, or sampling materials not authorized by Got Sole; flyers, stickers, or signage; counterfeit, infringing, or stolen goods; alcohol not purchased on-site; and any other item identified by Got Sole, the venue, or law enforcement as prohibited. Attendees shall not engage in harassment, intimidation, violence, threats, discriminatory conduct, theft, vandalism, unauthorized solicitation, or any other conduct that Got Sole, in its sole discretion, determines is disruptive, unsafe, or inconsistent with the character of the Event.

7.6 Right to Refuse Entry; Ejection

Got Sole reserves the absolute right, in its sole and unreviewable discretion, to refuse entry, revoke any Ticket, and eject any person from any Event at any time, for any reason or no reason, without refund. Attendees eject themselves at their own risk and waive any claim arising therefrom.

7.7 Re-Entry; Lost Credentials

Re-entry may be restricted or prohibited. Lost, stolen, damaged, duplicated, or counterfeit Tickets will not be honored or replaced. Tampering with, altering, or transferring a wristband voids the credential without refund.

7.8 Assumption of Risk

ATTENDANCE AT ANY EVENT INVOLVES INHERENT RISKS, INCLUDING WITHOUT LIMITATION RISKS OF PROPERTY LOSS, BODILY INJURY, ILLNESS, CROWD-RELATED INCIDENTS, COMMUNICABLE DISEASE, THEFT, AND EXPOSURE TO COUNTERFEIT OR MISREPRESENTED GOODS. YOU VOLUNTARILY AND KNOWINGLY ASSUME ALL SUCH RISKS AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RELEASE, DISCHARGE, AND HOLD HARMLESS THE GOT SOLE PARTIES FROM ANY AND ALL CLAIMS, DEMANDS, ACTIONS, AND CAUSES OF ACTION ARISING OUT OF OR RELATED TO SUCH RISKS, WHETHER KNOWN OR UNKNOWN AND WHETHER CAUSED BY THE NEGLIGENCE OF THE GOT SOLE PARTIES OR OTHERWISE.

7.9 Minors

Attendees under eighteen (18) must be accompanied by a parent or legal guardian where required by the venue, local law, or Event rules. The accompanying adult is fully responsible for the minor's conduct and safety.

7.10 Third-Party Transactions at Events

Got Sole is not a party to, and bears no responsibility for, any transaction between Attendees and Vendors or between Attendees, including the authenticity, condition, quality, safety, legality, or delivery of any goods or services. All such transactions are made solely between the Attendee and the third party at the Attendee's sole risk.

8. PHOTOGRAPHY, VIDEO, AND AUDIO RELEASE

BY ENTERING, ATTENDING, OR PARTICIPATING IN ANY EVENT, YOU, ON BEHALF OF YOURSELF AND YOUR HEIRS, EXECUTORS, ADMINISTRATORS, SUCCESSORS, AND ASSIGNS, IRREVOCABLY CONSENT TO BEING PHOTOGRAPHED, FILMED, AUDIO-RECORDED, STREAMED, BROADCAST, AND OTHERWISE CAPTURED, AND GRANT TO GOT SOLE LLC AND THE GOT SOLE PARTIES AN IRREVOCABLE, PERPETUAL, WORLDWIDE, ROYALTY-FREE, FULLY PAID-UP, EXCLUSIVE, TRANSFERABLE, AND SUBLICENSABLE LICENSE AND RIGHT TO USE, REPRODUCE, DISTRIBUTE, PUBLICLY PERFORM, PUBLICLY DISPLAY, BROADCAST, TRANSMIT, EDIT, MODIFY, CREATE DERIVATIVE WORKS OF, MONETIZE, AND OTHERWISE EXPLOIT YOUR NAME, VOICE, LIKENESS, IMAGE, APPEARANCE, PERFORMANCE, STATEMENTS, AND BIOGRAPHICAL INFORMATION, IN WHOLE OR IN PART, IN ANY AND ALL MEDIA NOW KNOWN OR HEREAFTER DEVISED, FOR ANY PURPOSE INCLUDING COMMERCIAL, PROMOTIONAL, EDITORIAL, ARCHIVAL, AND INTERNAL BUSINESS PURPOSES, WITHOUT FURTHER NOTICE, APPROVAL, OR COMPENSATION.

YOU EXPRESSLY WAIVE ANY RIGHT OF PRIVACY, RIGHT OF PUBLICITY, RIGHT OF APPROVAL, OR MORAL RIGHT YOU MAY HAVE WITH RESPECT TO SUCH USE, AND RELEASE, REMISE, AND FOREVER DISCHARGE THE GOT SOLE PARTIES FROM ANY AND ALL CLAIMS ARISING OUT OF OR RELATED THERETO, INCLUDING WITHOUT LIMITATION CLAIMS FOR DEFAMATION, INVASION OF PRIVACY, VIOLATION OF RIGHT OF PUBLICITY, COPYRIGHT INFRINGEMENT, OR INFLICTION OF EMOTIONAL DISTRESS. IF YOU DO NOT CONSENT, YOU MUST NOT ATTEND.

You shall not record, broadcast, stream, or otherwise transmit audio or video of any Event in a professional capacity or for commercial use without Got Sole's prior written consent. Any unauthorized recording is Got Sole's property and is subject to seizure and deletion.

 

9. VENDOR TERMS

Vendor participation is governed by these Terms, the Vendor Terms, and the applicable Vendor Agreement. In the event of conflict, the Vendor Agreement controls, followed by the Vendor Terms, followed by these Terms. Without limiting the foregoing:

9.1 Application and Approval

Vendor applications are subject to Got Sole's review and approval in its sole discretion. Submission of an application does not guarantee participation. Got Sole may reject any application for any reason or no reason without explanation.

9.2 Non-Refundable Fees

ALL VENDOR FEES, DEPOSITS, AND PAYMENTS ARE NON-REFUNDABLE AND NON-TRANSFERABLE ONCE PAID, REGARDLESS OF ATTENDANCE, NO-SHOW, EVENT CANCELLATION, POSTPONEMENT, RELOCATION, REDUCED FOOT TRAFFIC, OR ANY OTHER CIRCUMSTANCE.

9.3 Booth Assignment

Booth location, size, configuration, and placement are assigned in Got Sole's sole discretion and subject to change at any time. No Vendor is entitled to a specific location, neighbor, or placement.

9.4 Vendor Conduct

Vendors shall: (a) be set up and staffed during all posted Event hours; (b) not break down or vacate before the posted end of the Event; (c) comply with all venue, safety, fire, and health codes; (d) maintain commercial general liability insurance in an amount not less than One Million U.S. Dollars ($1,000,000) per occurrence, naming Got Sole LLC, the venue, and such other parties as Got Sole designates as additional insureds, and provide a certificate of insurance prior to load-in; (e) collect and remit all applicable sales, use, and other taxes; (f) obtain all required permits and licenses; (g) not subleter, share, or reassign the booth without prior written consent; and (h) comply with all instructions of Got Sole staff.

9.5 No Counterfeit or Infringing Goods

VENDORS SHALL NOT DISPLAY, OFFER, OR SELL ANY COUNTERFEIT, REPLICA, INFRINGING, STOLEN, RECALLED, UNSAFE, OR UNLAWFUL MERCHANDISE. VENDORS REPRESENT AND WARRANT THAT ALL MERCHANDISE IS AUTHENTIC, LAWFULLY OBTAINED, AND COMPLIANT WITH ALL APPLICABLE LAW. Got Sole reserves the right, without notice, to inspect Vendor inventory, remove or impound any questionable merchandise, eject the Vendor without refund, ban the Vendor from all future Events, and report any such activity to brand owners, law enforcement, or regulatory authorities. Vendors shall indemnify the Got Sole Parties against any claim arising from counterfeit, infringing, or unlawful merchandise.

9.6 Responsibility for Inventory

VENDORS ARE SOLELY RESPONSIBLE FOR THEIR OWN MERCHANDISE, INVENTORY, DISPLAYS, PROPERTY, AND PERSONNEL. GOT SOLE IS NOT RESPONSIBLE FOR ANY LOSS, THEFT, DAMAGE, OR DESTRUCTION OF VENDOR PROPERTY, WHETHER OCCURRING BEFORE, DURING, OR AFTER THE EVENT.

9.7 Ejection and Ban

Got Sole may, in its sole and unreviewable discretion, eject any Vendor and terminate any Vendor Agreement at any time, with or without cause, without refund, including for violations of these Terms, disruption, failure to staff the booth, sale of prohibited goods, or any conduct Got Sole deems inconsistent with the Event.

9.8 Vendor Indemnification

Vendors shall defend, indemnify, and hold harmless the Got Sole Parties from any and all claims arising out of or related to Vendor's goods, services, personnel, representations, or acts or omissions, and from Vendor's breach of these Terms, the Vendor Terms, or the Vendor Agreement.

 

10. SPONSORSHIP TERMS

Sponsorship relationships are governed by these Terms and the applicable Sponsorship Agreement executed between Got Sole and the Sponsor. In the event of conflict, the Sponsorship Agreement controls, followed by these Terms. Without limiting the foregoing:

10.1 Non-Refundable Fees

ALL SPONSORSHIP FEES, DEPOSITS, AND PAYMENTS ARE NON-REFUNDABLE UPON RECEIPT. IN THE EVENT OF EVENT CANCELLATION, POSTPONEMENT, OR RELOCATION, GOT SOLE'S SOLE OBLIGATION SHALL BE TO DELIVER THE SPONSORSHIP BENEFITS AT A SUBSEQUENT EVENT SELECTED IN GOT SOLE'S SOLE DISCRETION, OR TO PROVIDE SUBSTANTIALLY EQUIVALENT BENEFITS, AT GOT SOLE'S SOLE DISCRETION.

10.2 Deliverables

Deliverables are as set forth in the applicable Sponsorship Agreement. Got Sole reserves the right to reasonably substitute deliverables of equivalent value. Performance estimates, reach numbers, attendance figures, and similar projections are good-faith estimates only, are not guaranteed, and shall not give rise to any claim for breach, misrepresentation, or refund.

10.3 Exclusivity

Category exclusivity, if any, must be expressly stated in the Sponsorship Agreement. No exclusivity is implied.

10.4 Sponsor Content and Marks

Sponsor grants Got Sole a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use Sponsor's name, marks, logos, and content for the purpose of promoting and activating the sponsorship and the Event, both during and after the sponsorship term. Sponsor represents and warrants that it owns or has obtained all rights necessary to grant this license.

10.5 Sponsor Indemnification

Sponsors shall defend, indemnify, and hold harmless the Got Sole Parties from any and all claims arising out of or related to Sponsor's goods, services, marks, content, representations, or acts or omissions, and from Sponsor's breach of these Terms or the Sponsorship Agreement.

 

11. SMS; EMAIL; ELECTRONIC COMMUNICATIONS

By providing contact information, you consent to receive electronic communications from Got Sole. SMS communications are governed by the Got Sole SMS Terms and Conditions, incorporated herein by reference. You may unsubscribe from marketing communications at any time as described in the Privacy Policy. Transactional communications necessary for the provision of Services may continue regardless of marketing opt-out.

 

12. THIRD-PARTY SERVICES; LINKS

The Site and Services may include links to, or integrations with, third-party websites, applications, platforms, products, and services (collectively, "Third-Party Services"). Third-Party Services are provided solely as a convenience. Got Sole does not control and is not responsible for any Third-Party Service, and the inclusion of any link or integration does not imply endorsement. Your use of any Third-Party Service is at your sole risk and is governed by the third party's terms and policies.

12.1 Technologies in Use

Got Sole and its service providers deploy tracking pixels, tags, beacons, scripts, software development kits ("SDKs"), server-to-server APIs, conversion APIs, link-tracking parameters, device fingerprinting, local storage, and similar technologies (collectively, "Pixels") on the Site, in email and SMS communications, on third-party platforms, and in connection with the Services. Pixels currently in use include, without limitation, the Meta Pixel and Meta Conversions API, the TikTok Pixel and TikTok Events API, Google Analytics 4, Google Ads conversion tracking and Enhanced Conversions, the Pinterest Tag, the Snap Pixel, the Reddit Pixel, the LinkedIn Insight Tag, the X (Twitter) Pixel, the Klaviyo tracking script, and any successor, affiliate, or comparable technology Got Sole may adopt at any time without notice.

 

12.2 Information Collected Through Pixels

Through Pixels, Got Sole and its partners may collect, generate, and receive, without limitation: (a) IP address, device identifiers, advertising identifiers (IDFA, GAID), browser type, operating system, language, time zone, and user-agent data; (b) pages and screens viewed, referring URLs, click and tap data, scroll depth, session duration, and conversion events (including page views, add-to-cart, ticket purchase, vendor application submission, sponsorship inquiry, email open, email click, SMS click, and video view); (c) approximate geolocation derived from IP address; (d) hashed or tokenized identifiers derived from email addresses, phone numbers, first names, last names, cities, states, countries, and zip codes, transmitted to advertising platforms for matching, attribution, and audience construction; (e) order value, currency, product category, and transaction identifier; and (f) any other information the User voluntarily provides that Got Sole elects to transmit for measurement, attribution, or audience purposes.

 

12.3 Purposes

Got Sole and its partners use Pixels to: (a) measure and attribute Site traffic, campaign performance, and conversions; (b) optimize the delivery, targeting, and creative of advertising across Meta, TikTok, Google, Pinterest, Snap, Reddit, X, LinkedIn, and other platforms; (c) build, maintain, and expand custom audiences, lookalike audiences, retargeting audiences, and suppression audiences; (d) personalize content, offers, and recommendations; (e) detect, prevent, and investigate fraud, abuse, and security incidents; (f) conduct analytics, research, and product development; and (g) any other purpose described in the Got Sole Privacy Policy or permitted by Applicable Law.

 

12.4 Sharing with Advertising Platforms

Data collected through Pixels is transmitted to and processed by the operators of the relevant advertising platforms, each of which acts as an independent controller or business under its own terms and privacy practices. Got Sole does not control and is not responsible for the data practices of such third-party platforms, and the User is encouraged to review their respective privacy policies.

 

12.5 "Sale" or "Sharing" Under U.S. State Privacy Laws

The User acknowledges that the use of Pixels for cross-context behavioral advertising may constitute a "sale" or "sharing" of Personal Information under the California Consumer Privacy Act and analogous laws in other U.S. states. Got Sole honors valid Global Privacy Control ("GPC") signals as an opt-out of such "sale" or "sharing." California residents and residents of other covered states may also exercise their opt-out rights by following the instructions in the Privacy Policy.

 

12.6 Server-Side and Hashed Data Transmission

Got Sole may, at its sole discretion, transmit hashed or tokenized customer data to advertising platforms through server-to-server APIs (including Meta Conversions API, TikTok Events API, and Google Enhanced Conversions) for the purposes described above. Such transmissions use cryptographic hashing (SHA-256 or equivalent) and are subject to the receiving platform's data use terms.

 

12.7 Consent and Opt-Out

Where required by Applicable Law, Got Sole obtains consent prior to deploying non-essential Pixels. The User may manage Pixels through: (a) the Got Sole cookie consent interface (where available); (b) browser settings, including "Do Not Track," GPC, and cookie controls; (c) mobile device advertising identifier controls; (d) industry opt-out tools including the Network Advertising Initiative (optout.networkadvertising.org), the Digital Advertising Alliance (optout.aboutads.info), and the European Interactive Digital Advertising Alliance (youronlinechoices.eu); and (e) the opt-out mechanisms provided by each advertising platform. Disabling Pixels may impair Site functionality and the relevance of advertising the User receives but will not prevent Got Sole from delivering non-targeted advertising.

 

12.8 No Warranty; No Liability

GOT SOLE MAKES NO REPRESENTATION OR WARRANTY REGARDING THE ACCURACY,

COMPLETENESS, OR PERFORMANCE OF ANY PIXEL, AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DISCLAIMS ANY LIABILITY ARISING FROM THE OPERATION, FAILURE, OR DATA PRACTICES OF ANY PIXEL OR THIRD-PARTY ADVERTISING PLATFORM.

 

13. PROHIBITED CONDUCT

You shall not, and shall not permit any third party to, use the Site, Services, or any Event:

(a) to violate any Applicable Law; (b) to infringe, misappropriate, or violate any intellectual property, privacy, publicity, or contractual right; (c) to harass, threaten, intimidate, defame, stalk, or discriminate against any person; (d) to transmit any unsolicited marketing, spam, phishing, or fraudulent communication; (e) to impersonate any person or entity or misrepresent your affiliation; (f) to upload, distribute, or display any material that is obscene, pornographic, violent, hateful, or otherwise objectionable as determined by Got Sole in its sole discretion; (g) to interfere with, disable, overburden, or disrupt the Site or Services; (h) to collect, scrape, or harvest data from the Site or any User without consent; (i) to engage in any form of unauthorized resale, commercial exploitation, or competitive benchmarking; or (j) to engage in any conduct that Got Sole, in its sole discretion, determines is harmful to Got Sole, its Users, its partners, or the public.

Got Sole reserves the right, without notice and without liability, to investigate, cooperate with law enforcement, suspend or terminate access, delete content, and pursue any and all remedies.

 

14. TERMINATION

Got Sole may, in its sole and absolute discretion, suspend or terminate your access to the Site, Services, or any Event, cancel any Ticket, revoke any application, or terminate any agreement with you, at any time, with or without cause, with or without notice, and without liability or refund. Upon termination, all rights granted to you shall immediately cease, and all provisions of these Terms that by their nature should survive termination shall so survive, including Sections 1, 5, 6, 8, 9, 10, 15 through 22.

 

15. DISCLAIMER OF WARRANTIES

THE SITE, SERVICES, EVENTS, AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GOT SOLE AND THE GOT SOLE PARTIES HEREBY DISCLAIM ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, QUIET ENJOYMENT, SYSTEM INTEGRATION, AND UNINTERRUPTED OR ERROR-FREE OPERATION, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

WITHOUT LIMITING THE FOREGOING, GOT SOLE MAKES NO WARRANTY OR REPRESENTATION REGARDING: (A) THE AVAILABILITY, RELIABILITY, SECURITY, OR CONTINUITY OF THE SITE OR SERVICES; (B) THE ACCURACY OR COMPLETENESS OF ANY CONTENT; (C) THE AUTHENTICITY, CONDITION, QUALITY, LEGALITY, OR VALUE OF ANY GOODS OR SERVICES OFFERED BY VENDORS OR THIRD PARTIES; (D) THE APPEARANCE OR PERFORMANCE OF ANY TALENT, GUEST, OR SPONSOR; (E) THE SUCCESS, REACH, IMPRESSIONS, OR COMMERCIAL OUTCOME OF ANY SPONSORSHIP OR VENDOR PARTICIPATION; OR (F) THE BEHAVIOR OR CONDUCT OF ANY ATTENDEE OR THIRD PARTY.

 

16. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE GOT SOLE PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, CONSEQUENTIAL, OR STATUTORY DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, LOSS OF BUSINESS OPPORTUNITY, BUSINESS INTERRUPTION, COST OF COVER, OR COST OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR RELATED TO THESE TERMS, THE SITE, THE SERVICES, OR ANY EVENT, REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE) AND EVEN IF GOT SOLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE AGGREGATE LIABILITY OF THE GOT SOLE PARTIES ARISING OUT OF OR RELATED TO THESE TERMS, THE SITE, THE SERVICES, OR ANY EVENT SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO GOT SOLE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

THE LIMITATIONS IN THIS SECTION 16 APPLY NOTWITHSTANDING THE FAILURE OF ANY LIMITED REMEDY OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, AND TO THAT EXTENT SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY. IN SUCH CASES, LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

THE PARTIES ACKNOWLEDGE THAT THE LIMITATIONS IN THIS SECTION 16 ARE AN ESSENTIAL BASIS OF THE BARGAIN AND WOULD NOT BE PROVIDED ABSENT SUCH LIMITATIONS, AND HAVE BEEN REFLECTED IN THE PRICING OF THE SERVICES.

 

17. INDEMNIFICATION

YOU SHALL DEFEND, INDEMNIFY, AND HOLD HARMLESS THE GOT SOLE PARTIES FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, SUITS, PROCEEDINGS, LIABILITIES, JUDGMENTS, AWARDS, SETTLEMENTS, FINES, PENALTIES, LOSSES, DAMAGES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES, EXPERT FEES, AND COURT COSTS) ARISING OUT OF OR RELATED TO: (A) YOUR ACCESS TO OR USE OF THE SITE, THE SERVICES, OR ANY EVENT; (B) YOUR BREACH OR ALLEGED BREACH OF THESE TERMS OR ANY APPLICABLE LAW; (C) YOUR VIOLATION OF ANY RIGHT OF A THIRD PARTY; (D) ANY USER CONTENT SUBMITTED BY OR ON BEHALF OF YOU; (E) ANY GOODS OR SERVICES YOU SELL, PROMOTE, OR DISTRIBUTE; AND (F) ANY DISPUTE BETWEEN YOU AND ANY THIRD PARTY.

GOT SOLE RESERVES THE RIGHT, AT YOUR EXPENSE, TO ASSUME EXCLUSIVE CONTROL OF THE DEFENSE AND SETTLEMENT OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION, AND YOU SHALL COOPERATE WITH GOT SOLE IN ASSERTING ALL AVAILABLE DEFENSES. YOU SHALL NOT SETTLE ANY SUCH MATTER WITHOUT GOT SOLE'S PRIOR WRITTEN CONSENT.

 

18. BINDING ARBITRATION; CLASS ACTION WAIVER; JURY TRIAL WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND PROVIDES THAT DISPUTES WILL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT.

​

18.1 Agreement to Arbitrate

Any and all disputes, claims, or controversies arising out of or relating to these Terms, the Site, the Services, any Event, any Ticket, any Vendor or Sponsorship relationship, any Personal Information, or the relationship between you and Got Sole (each, a "Dispute"), whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether arising before, during, or after the termination of these Terms, shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules or, for commercial relationships (including Vendor and Sponsor relationships), its Commercial Arbitration Rules then in effect, except as modified herein. Arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be Boston, Massachusetts, and arbitration may proceed by videoconference or in writing at the arbitrator's discretion. The arbitrator shall have exclusive authority to resolve any question of arbitrability, including but not limited to the scope, enforceability, or formation of this arbitration agreement. Judgment on the award may be entered in any court of competent jurisdiction. This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq.

 

18.2 Class Action Waiver

YOU AND GOT SOLE AGREE THAT ANY DISPUTE SHALL BE BROUGHT SOLELY IN THE INDIVIDUAL CAPACITY OF THE CLAIMANT AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR SHALL HAVE NO AUTHORITY TO CONSOLIDATE CLAIMS, TO CONDUCT ANY FORM OF CLASS OR REPRESENTATIVE ARBITRATION, OR TO AWARD RELIEF BEYOND THE INDIVIDUAL CLAIMANT. IF THIS CLASS ACTION WAIVER IS HELD UNENFORCEABLE AS TO ANY CLAIM, THE ENTIRETY OF THIS SECTION 18 SHALL BE NULL AND VOID AS TO THE AFFECTED CLAIM, AND SUCH CLAIM SHALL BE LITIGATED IN A COURT OF COMPETENT JURISDICTION PURSUANT TO SECTION 20.

​

18.3 Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND GOT SOLE EACH IRREVOCABLY AND UNCONDITIONALLY WAIVE ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS, THE SITE, THE SERVICES, OR ANY EVENT.

​

18.4 Exceptions

Notwithstanding the foregoing, either party may: (a) bring an individual claim in small claims court; (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property, confidentiality, trade secret, or similar rights; and (c) pursue enforcement of an arbitration award.

​

18.5 Opt-Out

You may opt out of this Section 18 by delivering written notice to Got Sole at the address in Section 25 within thirty (30) days of first accepting these Terms. The notice must include your full name, mailing address, email address, and a clear statement that you wish to opt out of arbitration. Opting out of arbitration does not affect any other provision of these Terms.

18.6 Confidentiality of Arbitration

The existence, substance, and outcome of any arbitration shall be maintained in strict confidence by the parties, except as required by Applicable Law or to enforce an award.

​

19. LIMITATION PERIOD

ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS, THE SITE, THE SERVICES, OR ANY EVENT MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OR IT SHALL BE PERMANENTLY BARRED. THIS PROVISION APPLIES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NOTWITHSTANDING ANY STATUTE OR RULE TO THE CONTRARY.

​

20. GOVERNING LAW; JURISDICTION

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts and, where applicable, the Federal Arbitration Act, in each case without regard to conflict of laws principles. Subject to Section 18, any action not subject to arbitration shall be brought exclusively in the state and federal courts located in Plymouth County, Massachusetts, and you irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection based on forum non conveniens. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

​

21. FORCE MAJEURE

Got Sole shall not be liable for any failure or delay in performance arising from causes beyond its reasonable control, including without limitation acts of God, natural disasters, fire, flood, earthquake, severe weather, pandemics, epidemics, quarantines, public health emergencies, war, terrorism, civil unrest, riots, strikes, labor disputes, governmental action, changes in Applicable Law, venue unavailability, talent cancellations, power or network failures, cyberattacks, or third-party service outages (each, a "Force Majeure Event"). Upon the occurrence of a Force Majeure Event, Got Sole may, in its sole discretion, cancel, postpone, reschedule, relocate, or modify any Event or Service, and such action shall not give rise to any liability, refund obligation, or right of cancellation on the part of any User, Attendee, Vendor, or Sponsor.

​

22. AMENDMENTS

Got Sole reserves the right, in its sole and absolute discretion, to amend, modify, supplement, or replace these Terms at any time, with or without notice. The "Last Updated" date reflects the date of the most recent revision. Your continued access to or use of the Site, Services, or Events following any revision constitutes unconditional acceptance of the revised Terms. You are responsible for periodically reviewing these Terms.

​

23. PRIVACY

Your use of the Site, Services, and Events is also governed by the Got Sole Privacy Policy, which is incorporated herein by reference. By accepting these Terms, you acknowledge that you have read, understand, and agree to the Privacy Policy.

 

24. MISCELLANEOUS

24.1 Entire Agreement. These Terms, together with the Privacy Policy, SMS Terms, Ticket Terms, Vendor Terms, and any other agreements or policies expressly incorporated herein by reference, constitute the entire agreement between you and Got Sole with respect to its subject matter and supersede all prior or contemporaneous agreements, understandings, and representations.

24.2 Severability. If any provision of these Terms is held invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable or, if not possible, severed, and the remaining provisions shall remain in full force and effect.

24.3 No Waiver. No failure or delay by Got Sole in exercising any right shall constitute a waiver of such right. Any waiver must be in writing and signed by an authorized representative of Got Sole. A waiver on one occasion is not a waiver on any other occasion.

24.4 Assignment. You may not assign or transfer any rights or obligations under these Terms without Got Sole's prior written consent, and any purported assignment without such consent is void. Got Sole may freely assign or transfer these Terms, in whole or in part, without notice or consent.

24.5 No Third-Party Beneficiaries. Except for the Got Sole Parties, who are intended third-party beneficiaries of these Terms, nothing in these Terms creates any rights in any third party.

24.6 Relationship of the Parties. These Terms do not create any partnership, joint venture, employment, franchise, or agency relationship between you and Got Sole.

24.7 Notices. Notices to Got Sole shall be sent to the address in Section 25 and are effective upon receipt. Notices to you may be sent to the contact information on file and are deemed given when sent.

24.8 Electronic Communications; E-Sign. You consent to receive all communications, notices, and disclosures in electronic form, and agree that electronic communications and signatures satisfy any legal requirement that a communication or signature be in writing. These Terms and any amendments may be accepted electronically, and an electronic acceptance is legally equivalent to a handwritten signature.

24.9 Headings; Interpretation. Headings are for convenience only and do not affect interpretation. "Including" and "includes" shall be deemed followed by "without limitation." These Terms shall not be construed against Got Sole as the drafter.

24.10 Survival. All provisions that by their nature should survive termination or expiration, including without limitation Sections 1, 5, 6, 8, 9, 10, and 15 through 24, shall so survive.

24.11 Language. These Terms are written in English. Any translation is provided for convenience only, and the English version shall control in the event of any conflict.

24.12 Export Controls. You shall comply with all applicable export and re-export control laws and regulations, including those of the United States.

24.13 Government Users. If you are a U.S. government end user, the Site and Services are "commercial items" as defined in 48 C.F.R. § 2.101, and the U.S. government acquires only those rights specified herein.

​

25. CONTACT

All notices, inquiries, DMCA claims, arbitration opt-outs, and other communications shall be directed to:

Got Sole LLC Attn: Legal 319 Centre Avenue, Unit 244 Rockland, Massachusetts 02370 Email: contact@gotsole.com

 

© 2026 Got Sole LLC. All rights reserved.

bottom of page