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PRIVACY POLICY

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Effective Date: April 19, 2026 Last Updated: April 19, 2026

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This Privacy Policy ("Policy") is issued by Got Sole LLC, a Massachusetts limited liability company with a principal place of business at 319 Centre Avenue, Unit 244, Rockland, Massachusetts 02370 ("Got Sole," "Company," "we," "us," or "our"). This Policy governs the collection, use, disclosure, retention, and protection of Personal Information obtained through or in connection with (a) the website located at gotsole.com and any and all subdomains, mobile applications, APIs, landing pages, or digital properties owned, operated, or controlled by Got Sole (collectively, the "Site"); (b) any ticket purchase, vendor application, sponsorship inquiry, merchandise transaction, email or SMS subscription, or other online or offline interaction with Got Sole; and (c) attendance at, entry upon, or participation in any event produced, operated, co-produced, licensed, sponsored, or otherwise affiliated with Got Sole (each, an "Event") (collectively, the "Services").

READ THIS POLICY CAREFULLY. IT CONTAINS A BINDING ARBITRATION PROVISION, A CLASS ACTION WAIVER, A JURY TRIAL WAIVER, A LIMITATION OF LIABILITY, A ONE (1) YEAR LIMITATION PERIOD FOR CLAIMS, AN ASSUMPTION OF RISK, A RELEASE OF LIABILITY, AND OTHER PROVISIONS THAT LIMIT THE USER'S RIGHTS AND REMEDIES. BY ACCESSING THE SITE, USING ANY SERVICES, OR ATTENDING ANY EVENT, THE USER ACKNOWLEDGES, REPRESENTS, AND WARRANTS THAT THE USER HAS READ, UNDERSTANDS, AND UNCONDITIONALLY AGREES TO THIS POLICY IN ITS ENTIRETY. IF THE USER DOES NOT AGREE, THE USER MUST NOT ACCESS THE SITE, USE THE SERVICES, OR ATTEND ANY EVENT.

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1. DEFINITIONS

"Applicable Law" means all federal, state, local, and foreign laws, statutes, regulations, rules, and binding guidance applicable to the Processing of Personal Information by Got Sole, including without limitation the California Consumer Privacy Act of 2018, as amended ("CCPA"), the EU General Data Protection Regulation ("GDPR"), the UK General Data Protection Regulation ("UK GDPR"), Japan's Act on the Protection of Personal Information ("APPI"), the Telephone Consumer Protection Act ("TCPA"), the CAN-SPAM Act, and the Children's Online Privacy Protection Act ("COPPA").

"Got Sole Parties" means Got Sole LLC and each of its parents, subsidiaries, affiliates, successors, assigns, members, managers, officers, directors, employees, contractors, agents, representatives, category partners, sponsors, licensees, licensors, service providers, insurers, venues, production partners, and all other persons or entities acting on behalf of or in concert with Got Sole.

"Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an identified or identifiable natural person or household, as such term is defined under Applicable Law.

"Processing" means any operation or set of operations performed on Personal Information, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, transmission, dissemination, restriction, erasure, or destruction.

"User" means any individual who accesses the Site, uses the Services, submits Personal Information to Got Sole, or attends, enters, or participates in any Event, in each case whether directly or through any agent, parent, guardian, or representative.

 

2. USER REPRESENTATIONS AND WARRANTIES

By accessing the Site, using any Services, or attending any Event, the User represents, warrants, and covenants to Got Sole that: (a) the User is at least thirteen (13) years of age, and if the User is under the age of eighteen (18), the User's parent or legal guardian has reviewed and agreed to this Policy on the User's behalf; (b) all Personal Information the User provides is true, accurate, current, and complete, and the User will promptly update such information as necessary to maintain its accuracy; (c) the User has full legal capacity and authority to accept this Policy and to grant the rights, licenses, waivers, releases, and consents set forth herein; (d) the User's access to and use of the Site, Services, and Events complies with all Applicable Law; and (e) the User is not acting on behalf of, or for the benefit of, any third party without that third party's express authorization.

The User acknowledges and agrees that Got Sole is entitled to rely upon such representations and warranties without independent verification, and that any breach of such representations and warranties shall entitle Got Sole to immediately terminate the User's access to the Site, Services, and Events and to pursue any and all remedies available at law or in equity.

 

3. CATEGORIES OF PERSONAL INFORMATION COLLECTED

Got Sole collects, and in the preceding twelve (12) months has collected, the following categories of Personal Information:

3.1 Information Provided Directly by Users

(a) Identifiers, including full name, postal address, email address, telephone number, date of birth (where required for age verification), and government-issued identifiers presented at Event check-in; (b) Commercial Information, including ticket purchase history, vendor application data (business name, tax identification, inventory categories, sales history, social media handles), sponsorship inquiry data (company, title, budget range, deliverables requested), and merchandise transactions; (c) Payment Information, limited to transaction confirmations, last four digits of payment cards, and tokenized references. Full payment card data is Processed solely by PCI-DSS compliant third-party payment processors and is not stored by Got Sole; (d) User-Generated Content, including comments, survey responses, applications, direct messages, email correspondence, and submissions to Got Sole social media accounts. The User hereby grants Got Sole an irrevocable, perpetual, worldwide, royalty-free, fully paid-up, sublicensable, and transferable license to use, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, and otherwise exploit any User-Generated Content in any and all media now known or hereafter devised, for any purpose including commercial and promotional use, without further notice, compensation, or approval.

3.2 Information Collected Automatically

(a) Internet or Other Electronic Network Activity Information, including IP address, device identifiers, browser type and version, operating system, referring URLs, pages viewed, session duration, click and tap data, and interaction data; (b) Geolocation Data, limited to coarse location derived from IP address or, where authorized by the User, precise location provided by a mobile device; (c) Cookie and Tracking Data, as further described in Section 7.

3.3 Information Collected from Third Parties

(a) Social media platforms, including Meta (Instagram, Facebook), TikTok, YouTube, and X, when a User interacts with Got Sole content or authenticates through such platforms; (b) Payment processors, ticketing partners, and live commerce platforms (including Whatnot and TikTok Shop) confirming transactions; (c) Category partners, sponsors, affiliates, and business partners who share lead or registration information consistent with their own privacy policies; (d) Publicly available sources, including business directories, professional networks, and regulatory filings, used for business-to-business prospecting.

3.4 Information Collected at Events

(a) Ticket scan, credential, and access control data; (b) Photographic, video, and audio recordings of attendees, exhibitors, guests, and talent (see Section 13); (c) On-site survey responses and engagement data; (d) Transaction data from merchandise sales, live commerce activations, and, where applicable, vendor transactions Processed through Got Sole systems; (e) Wi-Fi, Bluetooth, and proximity-based analytics data.

3.5 Sensitive Personal Information

Got Sole does not knowingly solicit sensitive Personal Information as defined under the CCPA or special category data as defined under the GDPR, except as strictly necessary for age verification, accommodation requests, or credentialing, and only where the User voluntarily provides such information. Any such information provided voluntarily by the User is provided at the User's sole discretion and risk.

 

4. PURPOSES AND LEGAL BASES FOR PROCESSING

Got Sole Processes Personal Information for the following business and commercial purposes, relying on the legal bases indicated in parentheses (for Users subject to the GDPR or UK GDPR):

(a) To fulfill ticket, vendor, sponsorship, and merchandise transactions (performance of a contract); (b) To deliver Event logistics, confirmations, schedules, credentialing, and customer support communications (performance of a contract); (c) To send marketing communications by email, SMS, push notification, and direct mail where permitted, and to administer loyalty, referral, and promotional programs (consent); (d) To personalize content, offers, and recommendations (legitimate interests); (e) To produce, distribute, commercialize, archive, and otherwise exploit Event content, including photography, video, audio, and derivative works featuring attendees, vendors, sponsors, talent, and other participants (legitimate interests and, where applicable, consent obtained pursuant to Section 13); (f) To operate, maintain, secure, monitor, and improve the Site, Services, and Events (legitimate interests); (g) To measure, analyze, and optimize advertising, attribution, and marketing performance across Meta, TikTok, Google, and other platforms, including through the creation of custom and lookalike audiences (consent where required, otherwise legitimate interests); (h) To detect, investigate, prevent, and prosecute fraud, abuse, unauthorized access, security incidents, and violations of our Terms of Service, this Policy, or Applicable Law (legitimate interests and legal obligation); (i) To comply with legal, regulatory, tax, accounting, insurance, and reporting obligations (legal obligation); (j) To establish, exercise, defend, or settle legal claims, disputes, or investigations (legitimate interests and legal obligation); (k) To facilitate a merger, acquisition, reorganization, financing, insolvency proceeding, asset sale, divestiture, or other corporate transaction (legitimate interests); (l) For any other purpose disclosed at the time of collection or otherwise permitted by Applicable Law.

Got Sole reserves the right, in its sole discretion, to expand or modify the foregoing purposes at any time, and will obtain additional consent only to the extent required by Applicable Law.

 

5. DISCLOSURE OF PERSONAL INFORMATION

Got Sole discloses Personal Information to the following categories of recipients:

5.1 Service Providers and Processors

Including, without limitation, payment processors, ticketing platforms, email and SMS service providers (including Klaviyo), customer relationship management and database providers (including Airtable), automation and integration providers (including Zapier), productivity and storage providers (including Google Workspace), analytics and advertising platforms (including Meta, TikTok, and Google), live commerce platforms (including Whatnot and TikTok Shop), security and fraud prevention vendors, and professional advisors.

5.2 Business Partners

Including category partners (including but not limited to Goldin, Sean Wotherspoon, Ben Baller, and Superline), sponsors, venues, insurers, production partners, and international operating partners.

5.3 Affiliates and Successors

Any parent, subsidiary, or affiliated entity of Got Sole, and any successor-in-interest in the event of a merger, acquisition, reorganization, financing, insolvency, bankruptcy, receivership, assignment for the benefit of creditors, or sale of all or substantially all of Got Sole's assets, in each case without further notice to or consent from the User.

5.4 Legal, Regulatory, and Protective Disclosures

Personal Information may be disclosed without notice or consent: (a) in response to subpoenas, civil investigative demands, court orders, warrants, regulatory requests, or other lawful process; (b) to comply with Applicable Law; (c) to protect the rights, property, interests, reputation, or safety of the Got Sole Parties, Users, or the public; (d) to enforce our Terms of Service, this Policy, or other agreements; (e) to respond to claims of unlawful activity or violation of third-party rights; and (f) to cooperate with law enforcement or regulatory authorities. The User waives any claim arising out of or relating to such disclosures to the fullest extent permitted by Applicable Law.

5.5 With Consent

To any other recipient with the User's consent or at the User's direction.

5.6 "Sale" or "Sharing" of Personal Information

Got Sole does not sell Personal Information in exchange for monetary consideration. However, certain disclosures to advertising platforms for cross-context behavioral advertising may constitute a "sale" or "sharing" under the CCPA. California residents may exercise their right to opt out pursuant to Section 10.1.

 

6. RETENTION

Got Sole retains Personal Information for such period as Got Sole determines in its sole discretion is necessary or appropriate to fulfill the purposes for which it was collected, to satisfy legal, regulatory, tax, accounting, insurance, and reporting obligations, to enforce agreements, and to establish, exercise, or defend legal claims. Got Sole is not obligated to retain Personal Information for any specified period and may delete, de-identify, or aggregate Personal Information at any time without notice, except to the extent Applicable Law requires otherwise. Event content featuring the User (photography, video, audio, and derivative works) may be retained and exploited in perpetuity pursuant to the license granted in Section 13.

 

7. TRACKING PIXELS, TAGS, AND SIMILAR TECHNOLOGIES

7.1 Technologies in Use

Got Sole and its service providers deploy tracking pixels, tags, beacons, scripts, software development kits ("SDKs"), server-to-server APIs, conversion APIs, link-tracking parameters, device fingerprinting, local storage, and similar technologies (collectively, "Pixels") on the Site, in email and SMS communications, on third-party platforms, and in connection with the Services. Pixels currently in use include, without limitation, the Meta Pixel and Meta Conversions API, the TikTok Pixel and TikTok Events API, Google Analytics 4, Google Ads conversion tracking and Enhanced Conversions, the Pinterest Tag, the Snap Pixel, the Reddit Pixel, the LinkedIn Insight Tag, the X (Twitter) Pixel, the Klaviyo tracking script, and any successor, affiliate, or comparable technology Got Sole may adopt at any time without notice.

 

7.2 Information Collected Through Pixels

Through Pixels, Got Sole and its partners may collect, generate, and receive, without limitation: (a) IP address, device identifiers, advertising identifiers (IDFA, GAID), browser type, operating system, language, time zone, and user-agent data; (b) pages and screens viewed, referring URLs, click and tap data, scroll depth, session duration, and conversion events (including page views, add-to-cart, ticket purchase, vendor application submission, sponsorship inquiry, email open, email click, SMS click, and video view); (c) approximate geolocation derived from IP address; (d) hashed or tokenized identifiers derived from email addresses, phone numbers, first names, last names, cities, states, countries, and zip codes, transmitted to advertising platforms for matching, attribution, and audience construction; (e) order value, currency, product category, and transaction identifier; and (f) any other information the User voluntarily provides that Got Sole elects to transmit for measurement, attribution, or audience purposes.

 

7.3 Purposes

Got Sole and its partners use Pixels to: (a) measure and attribute Site traffic, campaign performance, and conversions; (b) optimize the delivery, targeting, and creative of advertising across Meta, TikTok, Google, Pinterest, Snap, Reddit, X, LinkedIn, and other platforms; (c) build, maintain, and expand custom audiences, lookalike audiences, retargeting audiences, and suppression audiences; (d) personalize content, offers, and recommendations; (e) detect, prevent, and investigate fraud, abuse, and security incidents; (f) conduct analytics, research, and product development; and (g) any other purpose described in the Got Sole Privacy Policy or permitted by Applicable Law.

 

7.4 Sharing with Advertising Platforms

Data collected through Pixels is transmitted to and processed by the operators of the relevant advertising platforms, each of which acts as an independent controller or business under its own terms and privacy practices. Got Sole does not control and is not responsible for the data practices of such third-party platforms, and the User is encouraged to review their respective privacy policies.

 

7.5 "Sale" or "Sharing" Under U.S. State Privacy Laws

The User acknowledges that the use of Pixels for cross-context behavioral advertising may constitute a "sale" or "sharing" of Personal Information under the California Consumer Privacy Act and analogous laws in other U.S. states. Got Sole honors valid Global Privacy Control ("GPC") signals as an opt-out of such "sale" or "sharing." California residents and residents of other covered states may also exercise their opt-out rights by following the instructions in the Privacy Policy.

 

7.6 Server-Side and Hashed Data Transmission

Got Sole may, at its sole discretion, transmit hashed or tokenized customer data to advertising platforms through server-to-server APIs (including Meta Conversions API, TikTok Events API, and Google Enhanced Conversions) for the purposes described above. Such transmissions use cryptographic hashing (SHA-256 or equivalent) and are subject to the receiving platform's data use terms.

 

7.7 Consent and Opt-Out

Where required by Applicable Law, Got Sole obtains consent prior to deploying non-essential Pixels. The User may manage Pixels through: (a) the Got Sole cookie consent interface (where available); (b) browser settings, including "Do Not Track," GPC, and cookie controls; (c) mobile device advertising identifier controls; (d) industry opt-out tools including the Network Advertising Initiative (optout.networkadvertising.org), the Digital Advertising Alliance (optout.aboutads.info), and the European Interactive Digital Advertising Alliance (youronlinechoices.eu); and (e) the opt-out mechanisms provided by each advertising platform. Disabling Pixels may impair Site functionality and the relevance of advertising the User receives but will not prevent Got Sole from delivering non-targeted advertising.

 

7.8 No Warranty; No Liability

GOT SOLE MAKES NO REPRESENTATION OR WARRANTY REGARDING THE ACCURACY,

COMPLETENESS, OR PERFORMANCE OF ANY PIXEL, AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DISCLAIMS ANY LIABILITY ARISING FROM THE OPERATION, FAILURE, OR DATA PRACTICES OF ANY PIXEL OR THIRD-PARTY ADVERTISING PLATFORM.

 

8. SMS AND TEXT MESSAGING

By providing a mobile telephone number and affirmatively opting in, the User expressly consents to receive transactional and marketing text messages from Got Sole, including Event announcements, ticket on-sale alerts, logistics updates, vendor and sponsor communications, and promotional offers, which may be delivered using an automatic telephone dialing system, prerecorded voice, or similar technology. The User further acknowledges and agrees that:

(a) Consent is not a condition of purchase of any goods or services; (b) Message frequency varies. Message and data rates may apply at the User's sole cost; (c) Reply STOP to unsubscribe. Reply HELP for assistance; (d) Got Sole is not liable for delayed, undelivered, misdelivered, intercepted, or erroneously delivered messages, or for any fees, overages, or charges assessed by the User's carrier; (e) The User represents and warrants that the User is the account holder and authorized user of the mobile number provided, and that any change in the User's mobile number will be promptly communicated to Got Sole.

Full terms are set forth in the Got Sole SMS Terms and Conditions, which are incorporated herein by reference.

 

9. CHILDREN'S PRIVACY

The Site and Services are not directed to, and Got Sole does not knowingly collect Personal Information from, children under the age of thirteen (13). In compliance with COPPA, if Got Sole becomes aware that it has collected Personal Information from a child under the age of thirteen (13) without verifiable parental consent, such information will be deleted.

Events may be open to attendees of all ages subject to applicable ticket terms and venue rules. Ticket purchases for minors under the age of eighteen (18) must be made by a parent or legal guardian, and such minors must be accompanied by a parent or legal guardian where required. Any parent or legal guardian purchasing on behalf of, or accompanying, a minor represents and warrants that such parent or legal guardian has full authority to bind the minor to this Policy and to grant all licenses, waivers, releases, and consents set forth herein on the minor's behalf, and shall defend, indemnify, and hold harmless the Got Sole Parties from any claim inconsistent therewith.

Parents or guardians who believe Got Sole has collected Personal Information from a child under the age of thirteen (13) should contact contact@gotsole.com.

 

10. USER RIGHTS

10.1 California Residents (CCPA / CPRA)

California residents have the right to: (a) know the categories and specific pieces of Personal Information Got Sole has collected; (b) know the categories of sources, purposes, and recipients of Personal Information; (c) request deletion of Personal Information, subject to statutory exceptions; (d) request correction of inaccurate Personal Information; (e) opt out of the "sale" or "sharing" of Personal Information; (f) limit the use and disclosure of sensitive Personal Information; (g) non-discrimination for the exercise of these rights; and (h) designate an authorized agent to exercise these rights. To submit a request, email contact@gotsole.com with the subject line "California Privacy Request." Got Sole will verify the requestor's identity using information on file before Processing any request and will respond within the time periods prescribed by the CCPA.

10.2 EU, EEA, and UK Residents (GDPR / UK GDPR)

Users located in the European Union, European Economic Area, or United Kingdom have the right to: (a) access their Personal Information; (b) rectify inaccurate or incomplete Personal Information; (c) request erasure, subject to statutory exceptions; (d) restrict Processing; (e) data portability; (f) object to Processing based on legitimate interests or for direct marketing; (g) withdraw consent at any time, without affecting the lawfulness of Processing prior to withdrawal; and (h) lodge a complaint with their local supervisory authority.

10.3 Japan Residents (APPI)

Residents of Japan have the right to request disclosure, correction, addition, deletion, suspension of use, or suspension of provision to third parties of their Personal Information held by Got Sole.

10.4 All Users

All Users may unsubscribe from marketing emails using the link provided in any such email, may stop SMS messages by replying STOP, and may request access, correction, or deletion of Personal Information by contacting contact@gotsole.com.

10.5 Verification and Limitations

Got Sole reserves the right to deny any request that: (a) Got Sole cannot verify in accordance with Applicable Law; (b) is manifestly unfounded, excessive, or repetitive; (c) would conflict with Got Sole's legal, regulatory, contractual, or legitimate business obligations; or (d) would adversely affect the rights and freedoms of any other person. Got Sole may charge a reasonable fee or refuse to act on any request to the extent permitted by Applicable Law.

 

11. INTERNATIONAL DATA TRANSFERS

Got Sole is headquartered in the United States, and Personal Information collected from Users located outside the United States will be transferred to, stored in, and Processed in the United States, which may not provide the same level of data protection as the User's country of residence. By providing Personal Information to Got Sole, the User expressly consents to such transfer, storage, and Processing. Where required by Applicable Law, Got Sole implements appropriate safeguards for such transfers, including the European Commission's Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, and equivalent mechanisms.

 

12. DATA SECURITY; USER RESPONSIBILITY

Got Sole implements and maintains such administrative, technical, and physical safeguards as Got Sole deems appropriate in its sole discretion to protect Personal Information against unauthorized access, disclosure, alteration, and destruction.

THE USER ACKNOWLEDGES AND AGREES THAT NO SYSTEM, NETWORK, DEVICE, OR ELECTRONIC TRANSMISSION IS FULLY SECURE, AND GOT SOLE MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE, EXPRESS OR IMPLIED, REGARDING THE SECURITY OF PERSONAL INFORMATION. THE USER TRANSMITS PERSONAL INFORMATION TO GOT SOLE AT THE USER'S SOLE RISK. The User is solely responsible for maintaining the confidentiality of the User's account credentials, devices, and communications, and for any and all activities occurring under the User's account. The User shall immediately notify Got Sole of any suspected unauthorized access or use. To the fullest extent permitted by Applicable Law, Got Sole and the Got Sole Parties disclaim any and all liability arising from unauthorized access to, acquisition of, disclosure of, alteration of, loss of, or destruction of Personal Information, except to the extent such liability is directly and proximately caused by Got Sole's gross negligence or willful misconduct and cannot be disclaimed under Applicable Law. In the event of a data breach affecting Personal Information, Got Sole will provide notification solely to the extent and in the manner required by Applicable Law.

 

13. PHOTOGRAPHY, VIDEO, AND AUDIO AT EVENTS; RELEASE

BY ENTERING, ATTENDING, OR PARTICIPATING IN ANY EVENT, THE USER, ON BEHALF OF THE USER AND THE USER'S HEIRS, EXECUTORS, ADMINISTRATORS, SUCCESSORS, AND ASSIGNS, HEREBY IRREVOCABLY CONSENTS TO BEING PHOTOGRAPHED, FILMED, AUDIO-RECORDED, STREAMED, BROADCAST, AND OTHERWISE CAPTURED, AND HEREBY GRANTS TO GOT SOLE LLC, ITS PARENTS, SUBSIDIARIES, AFFILIATES, SUCCESSORS, ASSIGNS, LICENSEES, SPONSORS, BUSINESS PARTNERS, AND DESIGNEES AN IRREVOCABLE, PERPETUAL, WORLDWIDE, ROYALTY-FREE, FULLY PAID-UP, EXCLUSIVE, TRANSFERABLE, AND SUBLICENSABLE LICENSE AND RIGHT TO USE, REPRODUCE, DISTRIBUTE, PUBLICLY PERFORM, PUBLICLY DISPLAY, BROADCAST, TRANSMIT, EDIT, MODIFY, CREATE DERIVATIVE WORKS OF, MONETIZE, AND OTHERWISE EXPLOIT THE USER'S NAME, VOICE, LIKENESS, IMAGE, APPEARANCE, PERFORMANCE, STATEMENTS, AND BIOGRAPHICAL INFORMATION, IN WHOLE OR IN PART, IN ANY AND ALL MEDIA NOW KNOWN OR HEREAFTER DEVISED, FOR ANY PURPOSE INCLUDING COMMERCIAL, PROMOTIONAL, EDITORIAL, ARCHIVAL, AND INTERNAL BUSINESS PURPOSES, WITHOUT FURTHER NOTICE, APPROVAL, OR COMPENSATION OF ANY KIND. THE USER EXPRESSLY WAIVES ANY RIGHT OF PRIVACY, RIGHT OF PUBLICITY, RIGHT OF APPROVAL, OR MORAL RIGHT THE USER MAY HAVE WITH RESPECT TO SUCH USE, AND WAIVES ANY RIGHT TO INSPECT OR APPROVE ANY FINISHED OR DERIVATIVE WORK. THE USER RELEASES, REMISES, AND FOREVER DISCHARGES THE GOT SOLE PARTIES FROM ANY AND ALL CLAIMS, DEMANDS, ACTIONS, AND CAUSES OF ACTION ARISING OUT OF OR RELATED TO SUCH USE, INCLUDING WITHOUT LIMITATION CLAIMS FOR DEFAMATION, INVASION OF PRIVACY, VIOLATION OF RIGHT OF PUBLICITY, COPYRIGHT INFRINGEMENT, OR INFLICTION OF EMOTIONAL DISTRESS.

IF THE USER DOES NOT CONSENT TO THE FOREGOING, THE USER MUST NOT ATTEND THE EVENT.

 

14. ASSUMPTION OF RISK; RELEASE AND WAIVER

THE USER ACKNOWLEDGES THAT ATTENDANCE AT ANY EVENT, USE OF THE SITE, AND USE OF THE SERVICES INVOLVE INHERENT RISKS, INCLUDING WITHOUT LIMITATION RISKS TO PRIVACY, SECURITY, PROPERTY, AND PERSONAL SAFETY. THE USER VOLUNTARILY AND KNOWINGLY ASSUMES ALL SUCH RISKS AND, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RELEASES, DISCHARGES, AND HOLDS HARMLESS THE GOT SOLE PARTIES FROM ANY AND ALL CLAIMS, DEMANDS, LIABILITIES, LOSSES, DAMAGES, AND EXPENSES ARISING OUT OF OR RELATED TO THE COLLECTION, USE, OR DISCLOSURE OF PERSONAL INFORMATION, THE USER'S ATTENDANCE AT ANY EVENT, OR THE USER'S USE OF THE SITE OR SERVICES, WHETHER BASED IN CONTRACT, TORT, STATUTE, OR ANY OTHER THEORY OF LIABILITY.

 

15. DISCLAIMER OF WARRANTIES

THE SITE, SERVICES, AND EVENTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GOT SOLE AND THE GOT SOLE PARTIES HEREBY DISCLAIM ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SYSTEM INTEGRATION, UNINTERRUPTED OR ERROR-FREE OPERATION, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

 

16. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE GOT SOLE PARTIES BE LIABLE TO THE USER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, CONSEQUENTIAL, OR STATUTORY DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, LOSS OF BUSINESS OPPORTUNITY, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE GOODS OR SERVICES, ARISING OUT OF OR RELATED TO THIS POLICY, THE SITE, THE SERVICES, OR ANY EVENT, REGARDLESS OF THE THEORY OF LIABILITY (WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE) AND EVEN IF GOT SOLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE AGGREGATE LIABILITY OF THE GOT SOLE PARTIES ARISING OUT OF OR RELATED TO THIS POLICY, THE SITE, THE SERVICES, OR ANY EVENT SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY THE USER TO GOT SOLE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

THE LIMITATIONS IN THIS SECTION 16 SHALL APPLY NOTWITHSTANDING THE FAILURE OF ANY LIMITED REMEDY OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, AND TO THAT EXTENT, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO THE USER. IN SUCH CASES, THE LIABILITY OF THE GOT SOLE PARTIES SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

 

17. INDEMNIFICATION

THE USER SHALL DEFEND, INDEMNIFY, AND HOLD HARMLESS THE GOT SOLE PARTIES FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, ACTIONS, SUITS, PROCEEDINGS, LIABILITIES, JUDGMENTS, AWARDS, SETTLEMENTS, FINES, PENALTIES, LOSSES, DAMAGES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS' FEES, EXPERT FEES, AND COURT COSTS) ARISING OUT OF OR RELATED TO: (A) THE USER'S ACCESS TO OR USE OF THE SITE, THE SERVICES, OR ANY EVENT; (B) THE USER'S BREACH OR ALLEGED BREACH OF THIS POLICY OR ANY APPLICABLE LAW; (C) THE USER'S VIOLATION OF ANY RIGHT OF A THIRD PARTY; (D) ANY INACCURACY OR INCOMPLETENESS IN PERSONAL INFORMATION PROVIDED BY THE USER; AND (E) ANY USER-GENERATED CONTENT SUBMITTED BY OR ON BEHALF OF THE USER. GOT SOLE RESERVES THE RIGHT, AT THE USER'S EXPENSE, TO ASSUME EXCLUSIVE CONTROL OF THE DEFENSE AND SETTLEMENT OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY THE USER, IN WHICH CASE THE USER SHALL COOPERATE WITH GOT SOLE IN ASSERTING ALL AVAILABLE DEFENSES.

 

18. BINDING ARBITRATION; CLASS ACTION WAIVER; JURY TRIAL WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS THE USER'S LEGAL RIGHTS AND PROVIDES THAT DISPUTES WILL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT.

18.1 Agreement to Arbitrate

Any and all disputes, claims, or controversies arising out of or relating to this Policy, the Site, the Services, any Event, any Personal Information, or the relationship between the User and Got Sole (each, a "Dispute") shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, except as modified by this Policy. Arbitration shall be conducted by a single arbitrator. The seat of arbitration shall be Boston, Massachusetts, and arbitration may proceed by videoconference or in writing at the arbitrator's discretion. The arbitrator shall have exclusive authority to resolve any question of arbitrability, including but not limited to the scope, enforceability, or formation of this arbitration agreement. Judgment on the award may be entered in any court of competent jurisdiction. This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1 et seq.

18.2 Class Action Waiver

THE USER AND GOT SOLE AGREE THAT ANY DISPUTE SHALL BE BROUGHT SOLELY IN THE USER'S INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR SHALL HAVE NO AUTHORITY TO CONSOLIDATE CLAIMS, TO CONDUCT ANY FORM OF CLASS OR REPRESENTATIVE ARBITRATION, OR TO AWARD RELIEF BEYOND THE INDIVIDUAL USER. IF THIS CLASS ACTION WAIVER IS HELD UNENFORCEABLE, THE ENTIRETY OF THIS SECTION 18 SHALL BE NULL AND VOID AS TO THE AFFECTED CLAIM, AND SUCH CLAIM SHALL BE LITIGATED IN A COURT OF COMPETENT JURISDICTION PURSUANT TO SECTION 20.

18.3 Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE USER AND GOT SOLE EACH IRREVOCABLY AND UNCONDITIONALLY WAIVE ALL RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS POLICY, THE SITE, THE SERVICES, OR ANY EVENT.

18.4 Exceptions

Notwithstanding the foregoing, either party may: (a) bring an individual claim in small claims court; (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property, confidentiality, or similar rights; and (c) pursue enforcement of an arbitration award.

18.5 Opt-Out

A User may opt out of this Section 18 by delivering written notice to Got Sole at the address in Section 23 within thirty (30) days of first accepting this Policy. Such notice must include the User's full name, mailing address, email address, and a clear statement that the User wishes to opt out of arbitration. Opting out of arbitration does not affect any other provision of this Policy.

 

19. LIMITATION PERIOD

ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS POLICY, THE SITE, THE SERVICES, OR ANY EVENT MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OR IT SHALL BE PERMANENTLY BARRED. THIS PROVISION APPLIES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NOTWITHSTANDING ANY STATUTE OR RULE TO THE CONTRARY.

 

20. GOVERNING LAW; JURISDICTION

This Policy shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts and, where applicable, the Federal Arbitration Act, in each case without regard to conflict of laws principles. Subject to Section 18, any action not subject to arbitration shall be brought exclusively in the state and federal courts located in Plymouth County, Massachusetts, and the User irrevocably consents to the personal jurisdiction and venue of such courts and waives any objection based on forum non conveniens. The United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

 

21. AMENDMENTS

Got Sole reserves the right, in its sole and absolute discretion, to amend, modify, supplement, or replace this Policy at any time, with or without notice to the User. The "Last Updated" date reflects the date of the most recent revision. The User's continued access to or use of the Site, Services, or Events following any revision constitutes the User's unconditional acceptance of the revised Policy. The User is responsible for periodically reviewing this Policy for any changes.

 

22. MISCELLANEOUS

22.1 Entire Agreement. This Policy, together with the Got Sole Terms of Service, SMS Terms and Conditions, Ticket Terms, and any other agreements expressly incorporated herein by reference, constitutes the entire agreement between the User and Got Sole with respect to its subject matter and supersedes all prior or contemporaneous agreements, understandings, and representations.

22.2 Severability. If any provision of this Policy is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable or, if not possible, severed from this Policy, and the remaining provisions shall remain in full force and effect.

22.3 No Waiver. No failure or delay by Got Sole in exercising any right under this Policy shall constitute a waiver of such right. Any waiver must be in writing and signed by an authorized representative of Got Sole.

22.4 Assignment. The User may not assign or transfer any rights or obligations under this Policy without Got Sole's prior written consent. Got Sole may freely assign or transfer this Policy, in whole or in part, without notice or consent.

22.5 No Third-Party Beneficiaries. Except for the Got Sole Parties, who are intended third-party beneficiaries of this Policy, nothing in this Policy creates any rights in any third party.

22.6 Force Majeure. Got Sole shall not be liable for any failure or delay in performance arising from causes beyond its reasonable control, including acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, labor disputes, governmental action, power or network failures, or third-party service outages.

22.7 Headings; Interpretation. Headings are for convenience only and do not affect interpretation. The words "including" and "includes" shall be deemed followed by "without limitation." This Policy shall not be construed against Got Sole as the drafter.

22.8 Survival. All provisions that by their nature should survive termination or expiration, including without limitation Sections 13 through 20 and 22, shall so survive.

22.9 Electronic Communications. The User consents to receive all communications from Got Sole in electronic form, and agrees that such electronic communications satisfy any legal requirement that a communication be in writing.

22.10 Language. This Policy is written in English. Any translation is provided for convenience only, and the English version shall control in the event of any conflict.

 

23. CONTACT

All questions, requests, and communications regarding this Policy or the Personal Information of a User shall be directed to:

Got Sole LLC Attn: Legal / Privacy 319 Centre Avenue, Unit 244 Rockland, Massachusetts 02370 Email: contact@gotsole.com

 

© 2026 Got Sole LLC. All rights reserved.

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